Privacy Policy & Personal Data Protection

1. Legal basis for processing

We collect and process personal data based on one of the following grounds:

• Your explicit consent
• Performing a requested contract or service
• Compliance with legal or regulatory requirements
• Legitimate interest, without prejudice to your rights

2. Types of data we collect

We may collect and process the following:

• Identity data: name, phone number, email address
• Vehicle data: type, color, condition, requested services
• Location data (when selecting a branch or service location)
• Interaction data: communications, inquiries, requests
• Technical data: IP address, device type, browsing data

3. Purposes of use

We use data to:

• Provide services and fulfill requests
• Manage appointments and customer support
• Improve service quality and user experience
• Offer tailored promotions (with your consent)
• Comply with laws and regulations
• Protect company rights and prevent fraud or misuse

4. Sharing and disclosure

We do not sell or rent customer data to any third party.

Disclosure may occur only in the following cases:

• To competent government authorities upon lawful request
• To service providers (e.g., payment gateways or technical systems) with appropriate safeguards
• In case of merger or restructuring (with the same level of protection)

5. Cross-border transfers

We do not transfer personal data outside Saudi Arabia except:

• When necessary to provide the service
• In compliance with approved transfer controls
• With a protection level no less than local standards

6. Storage and retention

• We retain data only as long as needed for the stated purposes
• Or as required by applicable laws and regulations
• Afterwards, data is deleted or anonymized

7. Data protection and security

We apply high security standards, including:

• Encryption
• Advanced protection against unauthorized access
• Role-based access controls
• Continuous monitoring
• Strict internal procedures

8. Your rights (PDPL)

You have the right to:

• Know how and why your data is collected
• Access your personal data
• Request correction or update
• Request deletion (unless legally required to retain it)
• Withdraw consent at any time
• File a complaint with the competent authority

9. Cookies

We use cookies to:

• Improve user experience
• Analyze performance
• Personalize content

You can control cookies in your browser settings.

10. Financial transaction protection

• We do not store bank card data
• All payments are processed via approved secure payment gateways
• We follow recognized payment security standards

11. Communications privacy

All communication channels (phone, WhatsApp, website) are handled confidentially and used only for service-related purposes.

12. Policy updates

We may update this policy at any time in line with applicable regulations. Updates will be published on this website.

13. Regulatory compliance

Nano Fusion complies with:

• Saudi Personal Data Protection Law (PDPL)
• SDAIA regulations
• Global best practices in information security

Commitment

We protect your vehicle, respect your rights, and safeguard your trust.

14. Contact us

For any inquiries or requests related to personal data: